Conditions of Use

NastyDiva is not liable for any damage or loss, direct and/or indirect, resulting from the sale of goods and services proposed in the catalogue published on the NastyDiva website, also because of delayed or no product delivery, nor for the correspondence of goods to the specifications published on the site, nor for any other fact which cannot be imputed directly to NastyDiva.

Technical information
The technical characteristics of the materials and components included on the NastyDiva website are taken from the information published by the producers of goods included in our catalogue. For this reason, NastyDiva reserves the right to modify/alter the technical and dimensional characteristics of its products, on the basis of information supplied by the producers, without notice.

Product availability
Since access to the product catalogue published on the NastyDiva website, and the possibility of purchasing online, could affect (in real time) the availability of the product, NastyDiva does not guarantee the availability of goods ordered.

Risk and Ownership
The goods are delivered in open port, insured with debiting on the invoice; in the event that the goods be delivered carriage paid, on the client's indication, the risk shall be considered the client's from consignment of the goods to the courier as far as the client's warehouse. At the moment in which the goods are delivered, the client must check their integrity and that the quantities and qualities correspond to the details of the invoice. In the event of deformity, this must be indicated on the same invoice and confirmed, within seven days, via email or registered post (with notification of receipt) to NastyDiva to the sales representative responsible. Even if the packaging is integral, the goods must be checked within seven days of receipt. Possible hidden defects or anomalies must be highlighted in writing by email or registered post (with notification of receipt). Every notification not effected in accordance with these terms shall not be taken into consideration. For each notification, the client assumes full liability as indicated.

All deliveries, unless agreed differently, shall be made by couriers chosen by NastyDiva at its own liability and risk, and the cost of delivery shall be charged to the purchaser. In the event that the courier is given full rights by the client, NastyDiva declines all responsibility for loss or damage of the product from the moment in which it is removed from the premises of NastyDiva.

Orders shall be accepted only and exclusively in writing by email, or through NastyDiva's website. The client sending the order shall receive, at the end of the procedure, a communication confirming that the order has been made by email, with an indication of the order number. If no email indicating the order number should be received after the order is sent, the order must be considered not accepted. This could result from problems of an accounting or administrative nature or because a product is unavailable.

Prices may be altered at any moment, without notice.

Goods supplied must be paid for by Credit Card, Paypal, cash on delivery or bank transfer in advance, unless other conditions prevail which must be agreed in writing with NastyDiva.

NastyDiva reserves the right to not proceed with delivery of goods, even after accepting an order, to clients who are insolvent or potentially insolvent.

Right of withdrawal
For Restitution you have 30 working days from the delivery of the goods to return the articles you’re not satisfied with.
Only those articles can be accepted:
- have not been worn or used
- remain in their original packaging
- accompanied by a copy of the order
- accompanied by a goods exchange/return form downloadable from this link: Goods exchange/return form.
Exchanges abd returns of goods which do not conform to the regulations above, and which do not have the Goods Exhnage/Return Form, will NOT be accepted.
Send the goods back with a copy of the delivery note by ordinary post to the following address:
Nastydiva Srl – Ripa di Porta Ticinese 21 - 20143 Milano (Italy).
The fixed charge and cash paid on delivery cannot be returned.